F.A.Q.

What is Tick Tock Taxi ?

Tick Tock Taxi has created the easiest way to book a taxi. Enter your details, and we'll do the rest. We show you the total rate and contact the cab office closest to you. How easy is that?!

What type of service do we provide?

We are open 24 hours, 7 days a week. We work with a database of cab offices covering all areas of London. Our software will select your closest cab office and show you your journey fare. Once you have booked, the cab office will contact you immediately to confirm.

How easy is it to book a car with TickTock Taxi?

It should not take you more than a couple of minutes to complete a booking with Tick Tock Taxi. Just follow the screen instructions, and shortly the closest cab office will call you and pick you up from wherever you are.

Will I speak with someone after booking online?

You will receive a phone call right after you make the reservation. The closest cab office will contact you directly.

How do I know if my reservation is confirmed?

You will receive text message confirming your booking. At the same time you will receive a call from the cab office confirming the booking.

How do we get our price policy?

Our software calculates the fare by mile. Our rates will be displayed and agreed before the journey.

What areas do we cover?

We provide transfers from anywhere in London and to any of London’s 5 Major Airports - Heathrow, Gatwick, Stansted, Luton & London City Airport.

How can I pay for our service?

You can pay the driver in cash when you reach your destination, or pay online with your credit or debit card.

What if I can not locate my driver?

In your confirmation we will give you the details of the cab office selected. They also will call you after your booking so you will have their number to contact them directly.

Are we working with licensed companies?

By UK Laws all Cab companies have to be licensed by the Public Carriage Office (Transport for London). All the companies we are working with are licensed.

Can I book a cab any time of day?

We are open 24 hours, 7 days a week.

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